Last updated: 2025-12-26
This Privacy Policy explains how we collect, use, and protect information when you use the MyTurnable support website (the “Website”) and when you apply to join the MyTurnable beta testing program. The Website is operated by Grapes and Grapes (“we”, “us”, or “our”).
By using this Website, submitting a comment, making a donation, or applying for the beta testing program, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Data controller
The data controller responsible for your personal data in connection with this Website is:
Grapes and Grapes
Email: myturntable.app@gmail.com
2. Scope of this Privacy Policy
This Privacy Policy applies only to:
- The public Website: including viewing content and submitting comments.
- Donations via the Website: processed using the Charitable plugin and its payment gateways.
- Applications to the MyTurnable beta testing program: submitted through forms on this Website.
This Privacy Policy does not cover how Google Play or Apple App Store collect or process your data. Their practices are governed by their own privacy policies and terms.
3. Information we collect
3.1. Information you provide when posting comments
When you submit a comment on the Website, we collect the following information:
- Name: the name you choose to display with your comment.
- Email address: used for spam prevention and, if necessary, to contact you about your comment.
- Website (optional): if you choose to provide your website URL.
- Comment content: the text you submit as your comment.
We may also process the date and time of the comment, your IP address, and browser user agent string for spam prevention, security, and moderation.
3.2. Information you provide when making a donation
When you donate via the Website, we use the Charitable plugin and its supported payment gateways. The information collected may include:
- Name
- Email address
- Donation amount and currency
- Donation date and time
- Billing details (such as address), if required by the payment gateway
Payment card details are processed directly by the payment service provider and are not stored by us. We receive only limited payment-related information needed to confirm and record your donation.
3.3. Information you provide when applying for the beta testing program
If you apply to join the MyTurnable beta testing program, we collect the information you submit through the application form, which may include:
- Name
- Email address
- Operating system
- Operating system version
- Device model
- Notes: any additional information you choose to provide
We use this information to manage the beta testing program, select testers, communicate with you about beta access, and receive your feedback about the MyTurnable application.
3.4. Log data and technical information
When you visit the Website, our servers may automatically record certain information, such as:
- IP address
- Browser type and version
- Device type
- Referring pages
- Date and time of access
3.5. Cookies and similar technologies
The Website may use cookies or similar technologies to:
- Ensure basic functionality
- Protect against spam and abuse
- Maintain security
4. Legal basis for processing (EU / EEA users)
- Performance of a contract
- Legitimate interests
- Legal obligations
- Consent where applicable
5. How we use your information
- To display and moderate comments
- To process donations
- To manage the beta testing program
- To communicate with you
- To maintain and improve the Website
6. How we share your information
- Service providers (hosting, email, payment gateways)
- Legal requirements
- Protection of rights
7. Data retention
- Comments: kept as long as the Website is active
- Donation records: kept as required by law
- Beta applications: kept for the duration of the program
8. International transfers
Your data may be processed in countries outside your residence. We take steps to ensure adequate protection where required.
9. Your rights
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction
- Right to data portability
- Right to object
- Right to withdraw consent
To exercise your rights, contact us at: myturntable.app@gmail.com.
10. Security
We use reasonable technical and organizational measures to protect your data, but no method is 100% secure.
11. Third-party links
The Website may contain links to third-party sites, including Google Play and Apple App Store. We are not responsible for their privacy practices.
12. Children’s privacy
The Website and beta program are not intended for children under 16. We do not knowingly collect data from children under 16.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page.
14. Contact
If you have any questions about this Privacy Policy, please contact us at:
Email: myturntable.app@gmail.com